To: Your clients
Subject: Your Travel Documents Are Enclosed
Message: The countdown is on! Your vacation is quickly approaching, and I want you to be well prepared.
This email contains everything that you need to travel. These are your travel documents; nothing will be mailed to you.
To access this trip, view this <link>
From there you have 3 options:
- View online in a web browser.
- Download as PDF.
- Download the Trip Plans app, and view your trip via the app. This option allows you to make your trip available 'Offline'. Please use the “offline” feature while traveling in case you don’t have WIFI access.
You may print the PDF version and have a copy of the documents to bring on the trip, but it is not required. If you click the “App” button in the top right corner of the itinerary, a screen will pop-up asking for your email address. After you enter your email address, you will then receive a link to your email to get the app and open the trip on your phone.
Important next steps:
- Please reply to this email to let us know that you have received your travel documents
- Review ALL of the enclosed the documents carefully for accuracy.
Please DO NOT wait until the day before you leave for your trip to look at your travel documents! Most issues are easily corrected if we are notified in advance. If you wait until 72 hours or less before your trip to read and review this information, we may not be able to reach our airline, hotel, and tour operator partners in time to help. This may negatively impact your trip.
Our office hours for non-emergent situations:
Monday – Friday – 8:00 am – 6:00 pm
If you reach us after office hours, we will contact you on the next business day.
Reviewing these travel documents as soon as they are received is the best way to guarantee a seamless experience. If you have any questions at all, please let us know. We are here to assist you in every way. We wish you a wonderful trip filled with many Awestruck Moments.
With gratitude,