At Travel with Awestruck, a trip doesn’t end when the plane touches down. This is only the beginning of a lifelong relationship. The way we show up after travel is just as important as how we plan it. This is where lasting impressions are made, referrals are sparked, and loyalty is earned.

Post-travel follow-up is your most underused, but most powerful, retention tool. It’s your opportunity to show clients that their experience matters to you beyond the transaction, that you care about how it went, how it felt, and what comes next. Our clients come back trip after trip, year after year for decades because of the relationships we build. Those relationships start in how you handle the end of each trip.

Over the years, we have distilled our best practices in the guide below to help you turn every return into a beginning. From personalized check-ins to thoughtful gifting, elegant feedback surveys to surprise-and-delight moments, you’ll learn how to create post-travel moments that feel as considered and luxurious as the trip itself.